JordanTeam Learning LLC

Just moved from vtiger.com to egroupware.org. Our Sales and Marketing team at Funutation use online collaboration to allow most of us to work from home or on the road.

Was never sure what caused the problems on vtiger. Were they my issue or vtiger? Was it due to running on a shared server for $9 per month? The first issue with vtiger was it was running extremely slowly. Also even though users were given elevated profiles, they didn’t work. These were cured with the 5.2 and 5.2.1 upgrade.

But now we have trouble where our January events aren’t showing up in the Calendar view, so we decided to try a new package. You can learn more about Egroupware at http://www.egroupware.org. They have a community version we use and can be downloaded at http://sourceforge.net/projects/egroupware/

The install went relatively smoothly until it was time to setup email. This website helped:

http://egroupware.219119.n3.nabble.com/SMTP-Problem-pop-before-smtp-td251928.html

What I had to do may be too extreme, but it worked for me.

1. Click the “Admin” tool (blue icon with 3 knobs)
2. Scroll down to emailadmin and click “Site configuration”
3. Choose the default profile and just complete the Global section
   1. My domain was funutation.com
   2. Organization: Funutation Tekademy LLC
   3. Profile access rights for application, group, and user: Set to any
   4. Global options: Click all 3 (three) boxes so that all 3 checkmarks show
4. Now save
   1. The window pops up again to enter another email account, but just close it
5. Now click on the EMAIL icon
6. On the left, select “Manage eMail Accounts and Identities”
7. Click the Page icon with the yellow marker to create the new account
8. Complete you Name, Organization, and email address (you can define a signature later)
9. Click the box to “Use Custom Settings”
10. I use IMAP so make sure the Port Number is 143
11. For SMTP the port should be 25 in most cases (unless you’re using googlemail.com, the free SMTP server)
12. Click Save, and you should be good to go. Now click the Email Icon and try sending a test email message.

Finally change the “admin” account name to something else. A hacker got into my system within a week that appeared to come in from Russia. I was able to get things fixed before it was too late and changed my “admin” login name to something new like “newadminuser” and changed the password.

I really like the Egroupware system. I’ll miss the Lead Generation system that was built into vtiger but that can be worked around. Hopefully there’s an easy way to import the calendar from vtiger, but I expect not.